What if my points didn't credit?

kusattapan

Last Update há 3 anos

If you completed an offer from one of our offerwall providers but didn't receive your points, the fastest way to receive credit is to contact their support team directly. Most offer walls have a link to contact support at the top of the offer wall.

Some reasons why your offer might not have tracked successfully:

  • Technical issues in your side
  • Your ad blocker was enabled, which causes issues when placing cookies required to track your offers
  • Your browser is not set to allow third party cookies. These must be enabled to receive credit.
  • You didn't complete the offer instructions in full or correctly. Double-check the instructions on the offer wall.


Please note that not all offers credit your points instantly. sometimes your points will be automatically credited after a few days. If you need to contact the offer wall, you will usually need to prove that you completed the offer. Make sure you take screenshots while completing the offer and keep any emails or receipts sent to you.

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